ALLOY WHEEL REFURBISHMENT PROCESS AND TERMS
- Wheels must be thoroughly cleaned by the client prior to us carrying out any refurbishment work.
- NO TYRE SHINE or WAX should be applied. In the event that the alloy wheels have not been cleaned and the above products have been applied, the client will incur an ADDITIONAL £10 cleaning charge and paintwork might be affected. Failure to comply with the above information will also result in a compromise in the final finish of the refurbished wheels as tyre shine and break dust have an adverse effect on paint. This also invalidates any potential warranty.
- A LEVEL surface(no slopes are permitted) with solid/stable/safe ground has to provided in the place where your vehicle will be parked. This MUST be on a driveway or off-street parking for legal reasons.
- A plug in point so that we can get electrical power to our mobile workshop which has to be within 25 meters. Our LWB van has to be within a few meters of the vehicle which needs to have ample space to work around.
- Please have your locking wheel nut removal socket ready prior to our arrival. We are not responsible if the locking wheel nut is not removable or if your bolts are over tightened by someone else.
The car will be jacked up in order to remove the alloy wheels and begin the refurbishment process. A typical cosmetic repair will involve breaking the bead to get access to the lip of the alloy and to help with longevity. Kerb damaged wheels will be sanded down and/or aluminium filled as appropriate; primer, basecoat and lacquer will be applied to the face of the wheel as necessary.
We will wait a maximum of 15 minutes from the time of arrival until we will leave and a £100 charge will be invoiced to the person making the booking. There will be a payment term of 14 days; payment failure will result in your details passed onto a third party debt recovery agency.
For colour changes, the interior of the barrel will also receive the required colour(for aesthetic purposes only), but no repairs will be carried out on the interior so ensure they are in good condition. Colour changes are advised to be carried out on newer vehicles as opposed to older ones which tend to corrode on the inside. For such wheels, an acid dip and sand blasting service is more suited as opposed to a mobile cosmetic repair.
For diamond cut wheel repairs , the damaged lip will typically be sanded and polished to an appropriate grade and lacquer will be applied to seal in the repair from external elements. The alternative is colour blending for smaller repairs.
Mobile alloy wheel repairs are cosmetic repairs only as opposed to acid dip, sandblasting then powder coating, so please do not confuse the two.
After the repair we will torque your wheel nuts, but it is also important to re-check them after 30 miles of driving and re-torque if necessary as recommended by manufacturers and tyre specialists.
GENERAL TERMS AND CONDITIONS+BODYWORK REPAIRS
It is automatically assumed that instructing us to carry out any repairs, that all terms and conditions attached are fully understood. Booking in results in acceptance of the terms and conditions and payment confirms that the work has been carried out to an acceptable standard. Sparkling Bodywork Ltd offer a 1 Year warranty on alloy wheel repairs which have factory paint and lifetime ownership warranty on bodywork(non transferable). Diamond cut repairs do not come with any warranty due to their tendency to corrode which is the main cause they typically fail in the first place. If the alloy wheels/bodywork have had previous repairs or resprays it can affect the finish of our work. Clients must be made aware that there is a possibility that certain damage is not completely repairable and some minor imperfections could be present, so accurate information is necessary. Any warranty is void if previous repairs have been carried out and/or if any corrosion was present. Warranty does not cover general wear and tear as well as stone chips damage and any issues caused by acid containing cleaning products and extreme psi’s on painted areas. DO NOT jet wash the car for two weeks after the repair and do not wax for at least a month to allow the solvents in the paint to fully evaporate. Decals, stickers, emblems should also not be applied for at least a month to allow the paint to cure fully- this can lead to cracking and/or peeling. Any warranty does not cover chipping, stone chips, corrosion damage, strong chemical agents, motorsport/track or off road use. Repairs are not guaranteed to satisfy and third party or lease return inspection. We cannot guarantee passing inspection from a trained assessor specifically looking for repairs either visually or by method of paint depth gauge. We take no responsibility toward charges levied by lease/hire companies. Cancellations must be given with a minimum of 24h notice or a cancellation fee of £100 will be issued to the person booking- this has to be paid within 14 days before the details are passed over to a debt collection agency.Pictures are commonly taken to be kept on file and might be used on social media. If you wish that these pictures should not be used for marketing purposes, please inform us via email at firstname.lastname@example.org .
If at any point during the warranty period you become aware of an issue, then Sparkling Bodywork Ltd will have the opportunity to rectify the issue. If you chose not to use Sparkling Bodywork Ltd then all work becomes void of warranty and any claims made against Sparkling Bodywork Ltd including costs associated. Any untrue statements will be passed over to our legal team for further action.
After the repair, the bodywork/alloys cannot be washed for two weeks and no wax/ ceramic coating products can be used for at least a month as the paint needs time to eliminate the solvents. If paintwork has taken place around the fuel cap area, it is imperative that you take great care not to spill fuel on the paint for at least a month. Do not apply any vinyl stickers, emblems on painted surface for a minimum of 30 days after the repair to allow the paint to fully cure.
Mobile repairs are designed to improve the look of your vehicle’s bodywork or alloy wheels. They are not to be confused with a bodyshop environment where a spray booth facilitates in limiting any kind of imperfections. Working in the external environment, there are certain factors which we cannot control, but we always aim to work to the best standards given the nature of mobile work. Please note that on some occasions we might have to postpone/cancel appointments due to the weather which can affect both health and safety as well as the quality of the repair.